Version | v1.0-2026-05-15 |
|---|---|
Effective Date | 2026-05-15 |
Operator | Plentidots, a sole proprietorship in Ontario, Canada |
By creating an account, accessing, or using the HeyBloo Family platform (the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms in their entirety, you must not use the Platform.
These Terms constitute a binding agreement between you and Plentidots, a sole proprietorship, an Ontario-registered business. Your continued use of the Platform after any update to these Terms constitutes acceptance of the updated Terms, subject to notice requirements in Section 18.
These Terms apply to the HeyBloo Family forum only. They do not govern the HeyBloo merchant or business-listing products, which are subject to separate terms.
For the purposes of these Terms:
The Platform is designed for adult parents and caregivers. To create an Account, you must:
Residency: the Platform is available internationally. Certain features or data-handling practices may vary depending on your jurisdiction. Users located outside Ontario / Canada are subject to these Terms but should be aware that Canadian law (PIPEDA, Ontario consumer-protection legislation) governs. No EEA-specific (GDPR) accommodations are made at MVP stage.
4.1 When registering, you must provide accurate and complete information. You may register using an email address and password, or via Google OAuth.
4.2 You are responsible for maintaining the confidentiality of your Account credentials. You must not share your Account with any other person.
4.3 You are responsible for all activity that occurs under your Account, whether or not authorised by you.
4.4 If you become aware of any unauthorised use of your Account or any security breach, you must notify Plentidots immediately at hello@heybloo.ca.
4.5 Plentidots reserves the right to require password changes or suspend Accounts that show signs of compromise.
User-Generated Content ("UGC") includes all threads, replies, reactions, saved collections, images, file attachments, and any other material you submit to the Platform. This Section governs your rights and obligations with respect to UGC.
By submitting Content to the Platform, you grant Plentidots a non-exclusive, worldwide, royalty-free, sublicensable license to use, display, reproduce, distribute, modify (for technical and formatting purposes only), and transmit that Content solely for the purposes of operating, maintaining, and improving the Platform. This license is limited to service operation and does not grant Plentidots any broader commercial rights in your Content. This license continues for the duration specified in Section 12.3.
You retain all intellectual-property rights in Content you create. The license in Section 5.2 does not transfer ownership. Nothing in these Terms prevents you from licensing or publishing your own Content elsewhere.
Where the anonymous-posting feature is enabled, you may choose to submit Content under an anonymous handle. The following applies:
You must not submit Content that:
Users may report Content that they believe violates these Terms or the Community Guidelines using the reporting feature within the Platform. Reports are reviewed by Moderators and Admins at Plentidots' sole discretion. Plentidots does not guarantee a specific response time or outcome for any report.
Plentidots may, at its sole discretion and without prior notice:
Plentidots has no obligation to retain Content that has been removed. Removed Content may not be recoverable.
If you believe a moderation action was applied in error, you may submit an appeal by contacting hello@heybloo.ca within 14 days of the moderation action. Plentidots will consider appeals in good faith but retains final discretion over moderation decisions.
In addition to the Content Rules in Section 5.5, your use of the Platform is governed by the Community Guidelines, which are incorporated into these Terms by reference. The Community Guidelines set out expectations for respectful conduct, thread etiquette, and specific community standards for this parents forum. [Note: Community Guidelines to be authored as a separate document; this cross-reference will be updated with the URL once available.]
The Platform is a peer-to-peer discussion community. Content posted by Users, including discussions about child health, development, education, nutrition, legal matters, or financial decisions, reflects the personal opinions and experiences of individual parents and caregivers. Such Content is not professional medical, legal, educational, dietary, financial, or other regulated advice.
You must not rely on Content posted by other Users as a substitute for advice from a qualified professional. Before acting on any information you read on the Platform, you should independently consult a licensed professional appropriate to your situation.
To the maximum extent permitted by Ontario law, Plentidots disclaims liability for any harm arising from reliance on UGC. Users must consult qualified professionals before acting on any advice received from the Platform.
The Platform is intended for adult parents and caregivers. Discussion naturally involves children as subjects. The following rules apply:
As described in Sections 5.2 and 5.3, you retain ownership of your Content and grant Plentidots a limited license for service operation.
The Platform software, design, branding, trademarks, trade names, logos, and all content created by Plentidots are owned by or licensed to Plentidots. Nothing in these Terms grants you any right to use any Plentidots intellectual property except as necessary to use the Platform in accordance with these Terms.
Plentidots respects intellectual-property rights and expects Users to do the same. If you believe Content on the Platform infringes your copyright, you may submit a notice under the Canadian Copyright Act (Copyright Modernization Act, S.C. 2012, c. 20) notice-and-notice regime by contacting hello@heybloo.ca with the following information:
Counter-notices: if you believe your Content was removed as a result of a mistaken takedown notice, you may file a counter-notice by contacting hello@heybloo.ca.
Your privacy is important to Plentidots. How we collect, use, and protect your personal information is described in the Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy is available at /privacy in the cm-frontend application once published, and is also available as a companion Confluence document (page id 420446281).
Key data-hosting disclosures: authentication data is hosted by our authentication infrastructure provider (United States); community data and media are hosted in Canada (Toronto region); search data is hosted by our search infrastructure provider (United States). Cross-border transfers to US-hosted sub-processors rely on PIPEDA adequacy assessment and standard contractual clauses where contractually available. See Privacy Policy Section 13 for full disclosure.
11.1 Plentidots provides the Platform on a best-efforts basis. We do not guarantee any specific level of availability, uptime, or performance.
11.2 Plentidots may, at any time, modify, suspend, or discontinue any feature or aspect of the Platform. Where a material change is planned, Plentidots will use reasonable efforts to provide advance notice via in-product announcement or email to registered Users.
11.3 Plentidots is not liable for any loss or inconvenience arising from Platform unavailability or modifications.
You may delete your Account at any time via the Account settings page in the Platform. Upon account deletion, your personal information will be handled in accordance with the Privacy Policy data-retention schedule.
Plentidots may suspend or terminate your Account where you have violated these Terms or the Community Guidelines. For non-severe violations, Plentidots will provide 7 days' written notice before termination. For severe violations — including but not limited to posting child sexual abuse material, credible threats of violence, or repeated material Terms violations — immediate suspension or termination may occur without notice.
Upon termination: your right to access the Platform ceases immediately; Content you have posted may be retained by Plentidots under the license in Section 5.2, in accordance with the Privacy Policy retention schedule; anonymous posts retained after account deletion will not be linked to your identity in any user-facing display; your personal data will be deleted or anonymised in accordance with the Privacy Policy retention schedule, including a 30-day soft-delete grace period before hard deletion.
If you believe your Account was terminated in error, you may send an appeal request to hello@heybloo.ca within 14 days of termination. Plentidots will respond within 30 days. Plentidots retains final discretion over termination decisions.
To the maximum extent permitted by applicable law: the Platform is provided "AS IS" and "AS AVAILABLE" without warranty of any kind, express or implied; Plentidots disclaims all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement; Plentidots does not warrant that the Platform will be error-free, uninterrupted, or free of viruses or other harmful components; Plentidots does not warrant the accuracy, completeness, or reliability of any Content posted by Users.
Nothing in this Section limits any rights you may have under the Ontario Consumer Protection Act, 2002 or other applicable mandatory consumer-protection legislation that cannot be excluded by contract.
To the maximum extent permitted by applicable law, Plentidots, its officers, employees, agents, and affiliates shall not be liable to you for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of data, loss of revenue, loss of goodwill, or harm arising from reliance on Content posted by other Users, even if advised of the possibility of such damages.
To the maximum extent permitted by applicable law, Plentidots' aggregate liability for any claim arising out of or relating to the Platform or these Terms is limited to the greater of CAD $100 or the amount paid by you to Plentidots in the preceding 12 months. The Service is provided free of charge; accordingly, for most Users the effective aggregate liability cap is CAD $100.
Nothing in this Section limits liability for: (a) death or personal injury caused by Plentidots' negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under applicable Ontario or Canadian law, including the Ontario Consumer Protection Act, 2002.
You agree to defend, indemnify, and hold harmless Plentidots and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: your Content or your use of the Platform in breach of these Terms; your violation of the Community Guidelines; your violation of any applicable law or regulation; or any infringement of third-party rights by your Content. This indemnification does not apply to claims arising from Plentidots' own negligence or breach of these Terms.
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflict-of-law principles. You agree that any dispute arising out of or relating to these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.
17.1 Good-Faith Negotiation: Before initiating any formal dispute-resolution process, you agree to contact Plentidots at hello@heybloo.ca and attempt in good faith to resolve the dispute informally for a period of 30 days.
17.2 Formal Proceedings: If informal resolution fails after 30 days, either party may pursue any remedy available under applicable Ontario law in the courts of Ontario.
17.3 No Arbitration Clause. No Class-Action Waiver. These Terms do not contain a mandatory arbitration clause and do not contain a class-action waiver. Users retain their right to seek relief in the courts of Ontario.
Plentidots may update these Terms at any time. When we make material changes, we will: update the version date at the top of this document; send notice to the email address on your Account; and display an in-product banner for the 30-day advance notice period. Material updates are effective 30 days after notice is provided. Continued use of the Platform after the 30-day notice period constitutes acceptance of the updated Terms. The termsVersion field on each user record tracks the version of the Terms accepted.
If you do not accept updated Terms, you must discontinue use of the Platform before the 30-day period expires. Current version: v1.0-2026-05-15.
19.1 Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed. The remaining provisions shall continue in full force.
19.2 Entire Agreement: These Terms, together with the Privacy Policy and Community Guidelines, constitute the entire agreement between you and Plentidots regarding the Platform and supersede all prior agreements.
19.3 Waiver: Plentidots' failure to enforce any right or provision shall not constitute a waiver of that right or provision.
Purpose | Contact |
|---|---|
General inquiries | hello@heybloo.ca |
Legal / copyright / Notice-and-Notice | hello@heybloo.ca |
Privacy and data requests | hello@heybloo.ca |
Account security or compromise | hello@heybloo.ca |
Moderation appeals / termination appeals | hello@heybloo.ca |
Business address | Ontario, Canada |
Cross-reference: Privacy Policy (see also: HeyBloo Family — Privacy Policy).
Document version v1.0-2026-05-15. Last updated 2026-05-15.